FAQs
Is there a minimum rental period?
Yes. As a general rule, we have a 3 day minimum and 3 week maximum rental period. However, we can accommodate for certain situations, such as party rentals.
Where do you deliver baby gear?
We deliver safe and insured baby equipment to private residences, vacation rentals, hotels and airports.
Once you complete your order we will be in contact to arrange specific delivery details.
Are items clean and sanitized?
Yes! We meticulously clean all of our baby equipment. Babies' immune systems are still developing and we understand that you expect clean, sanitized products. Items are inspected and cleaned after every pickup and then inspected and cleaned again before the next delivery. We use safe and non-toxic cleaners. You can read more about our cleaning and sanitizing standards here.
What happens if I damage the baby gear, return it very dirty or lose the baby gear?
You are responsible for the gear once it is delivered to you, and it must be returned in the condition it was received.
What do I do if I don’t know how to operate or use a piece of equipment?
We can help! Contact us by calling or texting 902-111-1111 or emailing ollieroo@email.ca.